Thursday, April 21, 2011

是鸡毛蒜皮吗?

例子(1)
I was at level 4 and notice books were not shelved. Kindly justify to me why the books were not shelved?

I would appreciate to see you tomorrow together with the staff shelving log and shelve reading log since you assist Lending as the Lending Services Librarian.

例子(2)
Kindly get your facts right. I am not able to tolerate staff that is not reliable

例子(3)
I have notice that the announcement display stand is not in both event halls this morning and has requested Fadilah to look for the 2 stands. Kindly take note that the display stand MUST be in both event hall and exam hall level 5 all the time and for event hall when there is no function.

As the Lending Librarian, this is among the minor responsibility that you have to ensure every day.

Kindly make an appointment with me so that I can walk you through the Library for better understanding of my vision.

例子(4)
Thank you for the prompt feedback. However, kindly include the following and please send word document rather than PDF.

1. Evidence showing your communication to the lending services LAs
- I would like to see email on your directive to the staff. Meaning, email instructing them to do work.

2. Evidence on the lending services roster prepared by staff
- Thank you for the evidence, kindly convince me further that no issues has arises and record showing that staff has followed the roster effective. My query might sound general, however you have to proof the roster is very effective. Please show me evidence that a particular tasks in the roster has being done effectively.

3. Revise shelving log – this is ISO documentation
- I remembered requesting you to revise the shelving-log and to include call number by bays. I do not see your revised shelving-log is effective. Please further revise according to what we have discussed.

4. Mechanism to check whether LAs conform to the shelving and shelf-reading activity – this is ISO documentation
- Sorry, I doubt that this process is effective, kindly proposed a better mechanism. Are you sure you can check the shelf 30mins for all LAs. What if you have training and meeting? Therefore, how would you delegate this task and able to manage even though you are on leave.

Please see me for further clarification. As I have mentioned, my query might be general, however, the feedback MUST be comprehensive. I required detail report and will not accept merely explanation as what you have done in the PDF file. All action must be proven.

I hope you still remember, when I asked you about your secret in supervising Lending Services. I have partial answer to my question and will tell you what I have learnt from you during the next appraisal interview

例子(5)
You have to initiate how to get other program reading lists. Please do not tell me you only have these 2 programs reading list. The reading list project is to revise all programs in Taylor’s University.

No comments:

Post a Comment