Saturday, November 27, 2010

七日游台走半透

从台湾回来了.

七日游台, 只走半透, 但也令人心旷神怡. 与两位知己好友重游宝岛, 感觉也不一样, 彼此之间的默契也因此增加了.

游台的日子, 有着太多意想不到的惊喜, 足以填满空旷的心灵.

希望借此游记, 让身心重新插电, 再次出发.

Sunday, November 14, 2010

永恆

水瓶座~本週運勢為Thoth塔羅牌的「永恆」

分析:「永恆」牌是一張要把過去累積下來的東西做一次清算的牌;這段時間你內心想要「改變」的動力會特別強烈,有點像是「受夠了」的心態,不管在人生的哪個部份,都會想要打開一條全新的道路;基本上這種改變也是好事,只是太過急躁會容易失去判斷能力喔!

在事業方面,這張牌象徵在近日,你的工作方面會產生很劇烈的變化,有可能你必須要承受一段時間的適應期,也有可能你決定掌握自己的變數, 自己換工作跑道或是轉行,挑戰另一種未知的將來,不管如何,現在都是你迎向新生活最適合的時候。

在 愛情方面,「永恆」牌仍然不改它激烈又戲劇化的特性,會給你帶來許多風風雨雨;可能是累積已久的問題突然爆發,也有可能是一些秘密、或敏感話題被搬到檯面上來而造成爭吵。沒有對象的人,會遇到跟以往的交往對象截然不同的桃花;有對象的人,要特別小心踩到對方的地雷或痛處。

Thursday, November 11, 2010

Public Speaking

Sometimes I feel my public speaking is bad, not good enough.

After joining this library, 8 hours speaking Bahasa and English only. The environment force me to do so as all my colleagues are non-chinese except 1 and she also english literate, we talk in Cantonese, it is look weird when we communicate in Cantonese.

It is good for me actually, at least I can improve my English by joining them and I have to do communicate in this language because this is the only common language that we understand each other. But, sometimes I do feel that I can't express my meaning well, no matter with colleagues or boss.

Especially with boss, I feel tension when I was asked to give opinion and answer her opinion-based question. Just now I already experience it when I go to ladies and boss so happen walk through, she stop me and ask me about the discussion result. Honestly, I only know 50% of the discussion but I have to "create" 50% reason to answer boss's question, moreover, I know my answer is not good.

Sometimes, I just feel my vocab not coming "on-time" when I want to mean something to my colleagues.

What can I do?

Practising read, hear and communicate, I think that is the only way I can boost my English literacy.

Wednesday, November 10, 2010

疑惑

同事受训两天, 本来我是应该替她管教其他同事, 至少不让其他同事放肆.

可是很明显, 情况依旧, 没有什么改善, 直到同事突然跑回来, 所有人当场有了醒觉, 各自回到工作岗位.

刚才同事是很恼火, 可能平时无人听她"申", 刚刚和我申诉她在这部门的难过, 我听了, 我也觉得很难过. 我也仿佛置身其中, 必须身负重任. 听了她的故事, 我有压力, 因为将来这个部门, 如果没有什么意外的话, 我会是她的接班人.

虽然我都知道人力管理是一项困难的工作, 我也经历过, 也尝试过, 我自认自己不会是好老板, 管理人力的工作, 会让我吃不消.

回家路上, 除了替同事觉得可怜, 也担心自己的将来, 害怕顶替这个部门后, 情况会比现在更糟.

我的同事是马来女生, 可能她心情超坏, 我讲了一些无意的言语, 她也不留情地回应负气的话, 可能我真的听不懂吧, 也不晓得她讲的话是气话还是想借我"过桥", 好让她下台.

我有耿耿于怀, 但之后和她聊了一番, 觉得刚才那番话, 其实也没什么好在意的, 就当作是让她发发牢骚吧!

Tuesday, November 9, 2010

Hope for Better

Already get informed about the visit from MQA for the course of Diploma in Communication. Although I have experience in dealing this kind of government group but not to the extent can answer their question relate to the course. But, my boss told me that I have to lead the team if they visit us tomorrow! I'm quite nervous and worried as this is very first time I have to be the speaker if they come tomorrow.

Luckily, they came this evening about 4pm, and of course my boss and deputy chief entertaining them, I only be the assistant during the tour. But I never expect boss will ask me to continue the show when MQA people go into my office and look at the Reserve Collection. Honestly, there are not many copies in the Reserve Collection, therefore it is not obvious to get communication text. However, I still able to answer their question, quite surface question.

Overall, the visit consider smooth and fine, for the final stage, I do not know as they will have a meeting to discuss the visit and also some other issues.

About today experience, I do think my performance still not good, I should perform better. I should react immediately without boss instruction.

Don't know what happen to me, I keep thinking for recent incident happen in library and can't let go easily. However, I know I can't do anything for the past event but I can improve and learn from the incident. By thinking this way, my mind will calm down.

Hope for better tomorrow.

Monday, November 8, 2010

受挫

今天是受挫的.

一个典型中国女生向我们大吵大闹, 关于她本身户口的罚款事项. 她很生气, 重复又重复地对我们的系统管理不满, 没法子, 我应对能力有限(我初来报到, 不了解状况, 误导了她, 就不好), 唯有向师姐求救.

虽然谈判过程中, 我们图书处于下风, 只因对方实在是咄咄逼人, 还夹以粗声粗气, 似乎要向所有在座学生见证我们的无能.

当然, 师姐的经验丰富及应对能力, 到最后, 学生还是乖乖地还钱, 但是我们每个人, 真的不好受. 我对师姐所面临的粗言粗语, 感到难过. 曾几何时, 我也曾面临此状况, 但是, 我都能说服学生, 尽量保持双赢场面, 但在泰莱, 似乎不太可能, 学生是王者, 他们的一句, 真的可以影响我们的前途.

哎, 难过的一天~

Friday, November 5, 2010

Freshie

Nov 1
我开始上班了, 在泰莱大学的图书馆. 这是我继拉曼大学的第二份工作, 我是一位图书馆管理员. 第一天上班是紧张的, 因为前途茫茫, 不知道新同事能否接受我以及期待新环境带来的惊喜. 一如惯例, 认识了"重要人物" - 老板, 主管部门负责人和同事. 基本上, 大家都还算亲切, 可能工作环境跟公司的政策界限, 逼使每个人都显得那么地冷酷, 像似和时间赛跑. 我当然也得入乡随俗, 不敢多话, 只当自己是"菜鸟" (虽然经验丰富), 但是, 人际关系是最难的功课, 必须打好基础, 以后办事就比较能得心应手.

下半段时间, 就和同事上课, 了解图书馆的运作以及有关部门的事项.

今天的心情是清闲的, 可能处于"新生"状态, 活动也局限于认识同事以及了解地方特色.


Nov 2
Second day in new place. Today is easy mood, not like yesterday, excited and worried. Perhaps used to the environment and the temperature. Morning doing shelving with Raj and others. They are using Dewey Decimal Classification (DDC) System to catalogue the materials. At first of course not really used to the numbers but soon after, it becomes easy task as numbering system more flexible than LC which I used before.

Same as Monday, I attend training organised by Azura to get to know Virtua.


Nov 3
Third day in Taylors. Today no training and senior also doesn't ask me to do anything, therefore I only check my email and react if there is a need. I do chat with some other colleagues to understand their job scope and problems they might encounter. It's good for me to know what they are doing, at least, I can learn about their culture. This is tricky game because I will justify them when I do the talking with them. From the chat, I would know their characters.


Nov 4
Today is Diwali eve, a number of Indian staff going for holiday. I take care L2 counter. In order to get familiar with the work in library, L2 is the best place to practise our customer service and could improve our responsive to the patron. Busy and clumsy while multi-tasking. Yet, I do not get familiar with Virtua transaction log when there is an inquiry from the student. I feel useless as those days I was expert in investigating the transaction log with the patron. Anyway, I feel better after I persuade myself saying that I'm freshie here, I couldn't show off thou I know the system well. In fact, I do not practise circulation quite a long time, of course, I will feel panic and hard to decide when there is question relate to the system.

Overall I feel good today as I get back the feeling of being apppreciated while helping the student for the transaction.


************************************************************************************